Marketplaces Content Moderation for E-commerce & Online Businesses

Online marketplaces are becoming the new trend globally for selling products and services, making the entire process easier for the seller as well as for buyers. E-commerce business is taking place everywhere inviting customers to enjoy the advantages of using such platforms. However, such platforms need to be moderated to make the users’ experience trouble-free and satisfactory. Cogito makes such platforms spam-free with marketplaces content moderation services for e-commerce business.

Moderation for Ecommerce Listings

The products listed on e-commerce websites should be clear enough to show the attributes correctly. Products with unclear picture quality, described into the wrong category, or showing as a duplicate item are the few things moderated to make the users’ experience better. Similarly, fake merchandise or products violating the brands or copyrights all undergo e-commerce moderation for the right listings.

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Moderate Prohibited UGC for Safety

Prohibition of listing of restricted items like weapons, drugs and adult content is important to improve the website experience and increase users’ safety. We consistently monitor such prohibited listings to keep your platform completely free from the selling of restricted items. We curate such listings and remove fraudulent and prohibited listings to drive a uniform user experience with well-moderated data.

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Moderation for Better User’s Experience

On e-commerce business platforms, after purchasing the products, the user also gives reviews and feedbacks that may contain offensive words or abusive languages. Marketplace moderation is meant to remove such irrelevant or spam content for a consistent online shopping experience for the users. We check reviews and moderate offensive languages and remove the irrelevant words.

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Why Cogito for Ecommerce Moderation?

Over the past years, strengthening its foothold in content moderation, Cogito has gained expertise in moderating the contents for all types of online platforms. Working with a team of well-versed moderators, we help e-commerce business to drive a uniform user experience with well-moderated data. We help online market places to build trust and safety among the users with moderated content.

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