Sentiment Analysis

Having accurately labeled data is vital to the success of a sentiment analysis system since the best results are achieved using deep learning and big data. As a leading sentiment analysis training data provider, Cogito can prepare your text data for training a sentiment analysis model on Vertex AI.

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sentiment analysis

Our Sentiment Analysis Data Service Involves

Unlike traditional customer surveys, where participants rate an item, sentiment analysis attaches a metric to a piece of data to convey its positive or negative connotations. As part of the development of AI for sentiment analysis, Cogito can put to use its best resources to employ text and audio annotation.

Data Labeling

Data Labeling

An agent labels the data, i.e., the textual and audio data that indicate to whom the customer is addressing his or her sentiments.

Expressive-subjective Tagging

Data experts then add appropriate tags to the texts and voice notes that indicate whether an element of the text contains an indirect judgment.

Expressive-subjective Tagging
Direct-subjective Tagging

Direct-subjective Tagging

Put experts to service to add direct-subjective tags to the text and audio data that indicate sentiments expressed directly towards particular entities.

Objective-speech-event Tagging

The experts are also tasked with adding the objective-speech-event tag that indicates that the speaker is neutral regarding a business, product, or service.

Objective-speech-event Tagging

Industries We Serve

Businesses use customer sentiment analysis to monitor and improve customer experience, drive profits, and monitor real-time user behavior. Sentiment analysis is used in a variety of applications, including:

Customer Service

Customer Service

When businesses analyze the sentiments of their customers, they can figure out whether or not they are experiencing any issues with their products or services. Thus, the factors contributing to negative customer emotions are identified and eliminated.

Improve Product & Service Quality

Improve Product & Service Quality

By analyzing sentiment, businesses are able to identify vulnerabilities, issues, and glitches plaguing their products and/or services, in addition to capturing complaints. As a result, businesses can improve product and service quality by fixing these issues.

Enhance Marketing Strategies

Enhance Marketing Strategies

A sentiment analysis tool can provide businesses with valuable insights into developing effective marketing strategies. In addition, customer conversations about the brand can be used to create specific marketing campaigns for the target audience.

Establish Communication Channels That Work

Establish Communication Channels That Work

It is possible for brands to receive more comments on Twitter than on Facebook, depending on the communication channel. Through the analysis of customer sentiment, businesses can make necessary changes to how they engage customers on a variety of platforms.

Tracking Brand Reputation

Tracking Brand Reputation

Preventing negative issues from negatively affecting your business begins with keeping an eye on your online reputation. Companies can get an accurate picture of their brand reputation by tracking what customers say about their company online.

Outsource To Us

Data is collected through marketing surveys, and then analyzed and scored. Software applications or manual methods can be used to accomplish this. The data extracted can then be used to develop training data for developing AI-enabled sentiment analysis tools for various industries.

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Quality on a Promise

Our team is committed to delivering high-quality Text Annotations. Our training data is therefore tailored for the applications of our clients.

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Uncompromised Data Security

Data security and confidentiality are of utmost importance to us. At all points in the annotation process, our team ensures that no data breaches occur.

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Scalable with Quick Turnaround Time

We at Cogito claim to have the necessary resources and infrastructure to provide Text Annotation services on any scale while promising quality and timeliness.

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Flexible Pricing

Besides offering flexible pricing, we can tailor our services to suit your budget and training data requirements with our pay-as-you-go pricing model.

Get Us On Board

The Cogito team has a wealth of tools and experts for developing high-quality training data for developing sentiment analysis tools powered by artificial intelligence. Bringing together over 1500 data experts, Cogito boasts a wealth of industry exposure to help you develop successful NLP models that utilize Chatbot Training.

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