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Sentiment Analysis
Having accurately labeled data is vital to the success of a sentiment analysis system since the best results are achieved using deep learning and big data. As a leading sentiment analysis training data provider, Cogito can prepare your text data for training a sentiment analysis model on Vertex AI.
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Unlike traditional customer surveys, where participants rate an item, sentiment analysis attaches a metric to a piece of data to convey its positive or negative connotations. As part of the development of AI for sentiment analysis, Cogito can put to use its best resources to employ text and audio annotation.
Our Sentiment Analysis Data Service Involves
Data Labeling
An agent labels the data, i.e., the textual and audio data that indicate to whom the customer is addressing his or her sentiments.
Expressive-subjective Tagging
Data experts then add appropriate tags to the texts and voice notes that indicate whether an element of the text contains an indirect judgment.
Direct-subjective Tagging
Put experts to service to add direct-subjective tags to the text and audio data that indicate sentiments expressed directly towards particular entities.
Objective-speech-event Tagging
The experts are also tasked with adding the objective-speech-event tag that indicates that the speaker is neutral regarding a business, product, or service.
Industries We Serve
Businesses use customer sentiment analysis to monitor and improve customer experience, drive profits, and monitor real-time user behavior. Sentiment analysis is used in a variety of applications, including:
Customer Service
When businesses analyze the sentiments of their customers, they can figure out whether or not they are experiencing any issues with their products or services. Thus, the factors contributing to negative customer emotions are identified and eliminated.
Improve Product & Service Quality
By analyzing sentiment, businesses are able to identify vulnerabilities, issues, and glitches plaguing their products and/or services, in addition to capturing complaints. As a result, businesses can improve product and service quality by fixing these issues.
Enhance Marketing Strategies
A sentiment analysis tool can provide businesses with valuable insights into developing effective marketing strategies. In addition, customer conversations about the brand can be used to create specific marketing campaigns for the target audience.
Establish Communication Channels That Work
It is possible for brands to receive more comments on Twitter than on Facebook, depending on the communication channel. Through the analysis of customer sentiment, businesses can make necessary changes to how they engage customers on a variety of platforms.
Tracking Brand Reputation
Preventing negative issues from negatively affecting your business begins with keeping an eye on your online reputation. Companies can get an accurate picture of their brand reputation by tracking what customers say about their company online.
Outsource To Us
Data is collected through marketing surveys, and then analyzed and scored. Software applications or manual methods can be used to accomplish this. The data extracted can then be used to develop training data for developing AI-enabled sentiment analysis tools for various industries.
Quality on a Promise
Our team is committed to delivering high-quality Text Annotations. Our training data is therefore tailored for the applications of our clients.
Uncompromised Data Security
Data security and confidentiality are of utmost importance to us. At all points in the annotation process, our team ensures that no data breaches occur.
Scalable with Quick Turnaround Time
We at Cogito claim to have the necessary resources and infrastructure to provide Text Annotation services on any scale while promising quality and timeliness.
Flexible Pricing
Besides offering flexible pricing, we can tailor our services to suit your budget and training data requirements with our pay-as-you-go pricing model.
Get Us On Board
The Cogito team has a wealth of tools and experts for developing high-quality training data for developing sentiment analysis tools powered by artificial intelligence. Bringing together over 1500 data experts, Cogito boasts a wealth of industry exposure to help you develop successful NLP models that utilize Chatbot Training.