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Chatbot Training
Building a knowledge database and pre-programmed scripts via conversational samples from client chat logs. email archives, and website content for training chatbots to respond wisely to user requests without human intervention.
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In order for the Chatbot to become smarter and more helpful, it is important to feed it with high-quality and accurate training data. The Cogito team has extensive experience gathering, classifying, and processing chatbot training data to increase the effectiveness of such virtual interactive applications.
Our Chatbot Training Data Service Involves
Text/Voice Message Recognition Training Data
A chatbot’s AI algorithms use text recognition to understand both text and voice messages. In order to assist chatbots in recognizing texts and voices, Cogito has trained experts who can provide them with the right training data.
Data to Train Chatbots to Accurately Respond to Messages
The artificial intelligence in chatbots takes basic inputs (such as yes/no responses to questions on a website’s chat box) or simply scans for recognized general keywords. These keywords help bots determine the appropriate responses to the users’ queries.
Chatbot Training to Maintain Conversational Protocols
The chatbot application must maintain conversational protocols during interaction to maintain a sense of decency. Cogito works with native language experts and text annotators to ensure chatbots adhere to ideal conversational protocols.
Industries We Serve
In addition to helping you and your team provide higher levels of service, chatbots will help your business grow in a cost-effective manner. Despite the many benefits chatbots provide, their ROI is very attractive when compared with other technologies.
Logistics
Agents might divert their time away from resolving more complex tickets with all those simple yet still important calls. It can be helpful to have chatbots on hand to handle the surges of important customer calls during peak hours.
Public Energy Utility
Chatbot deployment on your website to provide an extra customer engagement channel. Automating maintenance notifications to keep customers aware and setting up revised payment plans to remind them to pay get easy with a chatbot.
Property Management
Rent/billing, service/maintenance, renovations, and inquiries about properties may overwhelm real estate companies’ contact centers’ resources. By automating permission requests and service tickets, chatbots can help them with self-service.
Airline
Customers can receive flight information, such as boarding times and gate numbers, through the use of virtual assistants powered by AI chatbots. Cancellations and flight changes can also be automated by them, including upgrades and transfer fees.
Retail
Using chatbots with AI-powered learning capabilities, customers can get access to self-service knowledge bases and video tutorials to solve problems. A chatbot can also collect customer feedback to optimize the flow and enhance the service.
Education
Students and parents seeking information about payments or registration can benefit from a chatbot on your website. Using the chatbot will help you free up your phone lines and serve inbound callers faster who seek updates on admissions and exams.
Outsource To Us
Building and scaling Chatbot Training can be done quickly with experienced and specially trained NER experts. Our Chatbot Training experts can offer you support tailored to your industry’s needs.
Quality on a Promise
Our team is committed to delivering high-quality Text Annotations. Our training data is therefore tailored for the applications of our clients.
Uncompromised Data Security
Data security and confidentiality are of utmost importance to us. At all points in the annotation process, our team ensures that no data breaches occur.
Scalable with Quick Turnaround Time
We at Cogito claim to have the necessary resources and infrastructure to provide Text Annotation services on any scale while promising quality and timeliness.
Flexible Pricing
Besides offering flexible pricing, we can tailor our services to suit your budget and training data requirements with our pay-as-you-go pricing model.
Get Us On Board
AI-based conversational products such as chatbots can be trained using Cogito’s customizable training data for developing interactive skills. Bringing together over 1500 data experts, Cogito boasts a wealth of industry exposure to help you develop successful NLP models that utilize Chatbot Training.