Content Moderation Services for Social Media
Our content moderation services for social media involves monitoring user generated content (UGC) for inappropriate content and removing or flagging it for review.
Our service includes reviewing posts for potential violations of community guidelines including hate speech, threats of violence, offensive content, checking posts for potential copyright infringement or other legal issues.
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Social Media Content Moderation for a Safe Social Media Environment
We use human and AI based content moderation practices to get rid of objectionable, unsafe, illicit, and unfriendly content posted by users on social media. We constantly monitor and manage customer interactions across social media sites to ensure prompt responses to users’ posts, comments, messages, and reviews.
Key Aspects of Social Media Content Moderation
Pre-moderation
UGC is pre-moderated before it goes live as per the community guidelines and website policies. Content moderation is performed by our moderators on social media to assess if the content is worth publishing on social networking sites.
Post-moderation
UGC is post-moderated through a process of reviewing once it’s published or made live on the site. Social media moderation tools is used for screening and reviewing UGC posted on social media platforms.
Reactive Moderation
This involves getting your community members to flag up content they believe is illegal, unwelcome, or in violation of the house rules. This method involves creating a reaction or necessary action against content that is detected to be inappropriate.
Distributed Moderation
This involves a community rather than a single individual to make a decision regarding content moderation. It is up to the online community to decide whether to take down a particular piece of content or a user after a consensus has been reached.
Automated Moderation
An automated (AI-enabled) content moderation system is the best and speedy way to ensure only platform-compliant content makes it to the website. It enables the automatic detection and elimination of unnecessary, unwanted, or inappropriate user content.
Social Media Content Moderation – Use Cases
We offer quick and accurate content moderation services to protect organizations’ brands, images, and reputations against inappropriate UGC. To get an idea of how our expertise in content moderation can help you, here are some social media content moderation use cases you can go through.
Brand Image
Social media content moderation helps in maintaining your brand’s image as it can plummet drastically if illicit, false, and fabricated news saunters the brand’s social pages.
Business Performance
Social media content moderation ensures consumers are able to find relevant content when they visit the brand’s social media pages. Brands utilize this as an opportunity to showcase their best to maintain customer delight.
Community Safety & Compliance
Automated social media content moderation helps in keeping the ever-engaged social media communities clean.
Government Projects
It helps in tracking subjects like terrorism, toxic speech, and political issues ensuring necessary steps are taken to maintain peace and decorum in the country.
Mental Health
Online content can be moderated using AI algorithms to detect abusive language, harassment, scams, spam, bullying, pornography, and toxic content.
Outsource To Us
Get safe, reliable, and accurate social media content moderation with Cogito, your preferred online AI content moderation partner.
Quality on a Promise
We work with an experienced team of content moderation specialists who are committed to providing AI-based content moderation services.
Uncompromised Data Security
We place the utmost importance on protecting the confidentiality and security of our clients’ data; our moderation process is completely secure.
Scalable with Quick Turnaround Time
We have all the required resources and infrastructure to offer unparalleled video social media moderation services keeping timeliness and quality intact.
Flexible Pricing
Our prices can be customized as per the specific services our clients wish to avail. We offer flexible pricing and a pay-as-you-avail pricing model.
Get Us On Board
We are a leading content moderation services provider backed by human moderators or AI-assisted automated content moderating systems. Cogito provides all the necessary tools and infrastructure to contribute unrivaled social media moderation services.