In the most customer-focused industries, hospitality serves billions of travelers and adventure-seekers in innovative ways to experience the taste of traveling. While the digital ecosystem unleashes a wave of transformation, the hospitality industry has buckled up to respond to the changing scenario by improving what customers think about the services.
Collating customer reviews and incorporating them straight through AI has made customers rejoice with satisfaction. Not merely, more and more traveler-seeker prefer going to the same service provider but also, they can expect added value in return with the help of Artificial Intelligence.
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